Help centre
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Getting started
From checkout to first launch in under five minutes.
- What is Nimbus?The overlay, what it does in-game, and which titles it supports today.
- Quick start: buy → run in 3 minutesThe end-to-end path from checkout email to your first in-game menu.
- System requirementsWindows 10/11 (64-bit), DX11 GPU, 8 GB RAM minimum, no console support.
- First-launch checklistFive quick checks before your first session so nothing surprises you.
Marvel Rivals
Steam + Epic install paths, EAC handshake, in-game menu.
- Marvel Rivals on SteamAuto-detect path, launch order, and the EAC seal handshake.
- Marvel Rivals on EpicLaunching through the Epic client without breaking the loader hook.
- Opening the in-game menuDefault INSERT hotkey, rebinding, and what to do if it doesn't open.
- Hero presets and configsLoading shared configs, per-hero auto-swap, and the preset library.
- Overlay not showing in matchBorderless windowed, fullscreen exclusivity, and DX12 fallback notes.
Overwatch 2
Battle.net launch flow, BattlEye preflight, hero overlay.
- Launching Overwatch 2Battle.net path, the BattlEye preflight gate, and the launch button.
- BattlEye preflight explainedWhat the amber preflight banner checks before it goes green.
- The in-match hero overlayWhere to toggle the ability tracker and per-hero info strip.
- Launch button stays disabledCommon reasons preflight stalls and how to clear each one.
Valorant
Riot client + Vanguard advisory, ack-gated launch.
- Launching ValorantRiot client path, the Vanguard advisory, and ack-gated launch.
- About the Vanguard advisoryWhy we show it once, what 'ack' persists, and where the flag lives.
- Valorant overlay feature setWhat the in-game tabs do and where the per-agent presets live.
- Launch button is gatedIf the launch button stays red after acknowledging, check these.
Account + license
Sign-in, HWID reset, key transfer, sub status, sign-out.
- Signing in to the loaderEvery cold launch shows the sign-in dialog. Here's why and how it works.
- Remember-me on this deviceMachine-bound credential vault — what it saves, where, and when it wipes.
- HWID mismatch — what it meansWhy the loader binds to a hardware fingerprint and how to reset it.
- Resetting your HWIDSelf-serve reset cooldown, support reset path, and the abuse cap.
- Transferring a license keyMoving a key between accounts, second-PC use, and re-binding limits.
- Checking your subscription statusWhere to see your tier, expiry, and grace window from the dashboard.
- Signing out + clearing stateWhat Sign Out wipes locally, and why the splash takes over after.
Discord
Linking, verify gate, role-locked rooms, support channel.
- Linking your DiscordOAuth flow, what we read (just your id), and where to start over.
- The verify gateRole assignment after a successful license check, and the role list.
- Where to ask for helpPick the right channel — patch-day status vs. open tickets.
- Stuck on verify roleIf the bot replied success but you don't see the role, do this.
Payments + billing
Crypto, card, invoices, auto-renew, plan changes.
- Payment optionsCrypto (SellAuth), card via Stripe when enabled, and regional notes.
- Paying with cryptoConfirmations, network selection, and what the receipt looks like.
- Paying by cardStripe form, 3-D Secure prompts, and saving a card for next time.
- Downloading invoicesPer-order PDFs from the dashboard — kept for your records.
- Auto-renew togglesTurning auto-renew on or off for any active recurring tier.
- Upgrading your planProrated swap from Day → Week → Month → Lifetime — how the math works.
- Seeing your billing historyFull charge list per account, exported on demand.
Troubleshooting
SmartScreen, antivirus flags, overlay no-show, crash on launch.
- Windows SmartScreen warningWhy it shows on a new loader build and the one-click bypass.
- Antivirus flagged the loaderAdding a Defender exclusion the safe way + verifying the signature.
- Overlay never appearsWindow mode, GPU driver, and overlay-conflict diagnostics.
- Crash on LaunchCapturing the crash log and the three most common root causes.
- Anti-cheat event after a matchWhat the loader does when an AC event fires, and the next step.
- License check network errorFirewall rules, DNS, and the offline-mode short fuse.
- Controller not detectedXinput vs. DirectInput notes and rebinding inside the menu.
- Loader won't updateManual re-download path when the auto-updater can't finish.