Enable two-factor authentication (TOTP)
Scan the QR code with Authy / Google Authenticator / 1Password, save your recovery codes, done. Protects your license keys.
Two-factor authentication is optional on customer accounts and mandatory on accounts with the affiliate program enabled (because that touches payouts). Enabling it adds a second proof-of-identity at sign-in — a 6-digit code from an authenticator app, refreshed every 30 seconds.
What you'll need. An authenticator app on your phone. The ones we test against are Authy, Google Authenticator, Microsoft Authenticator, and 1Password's built-in TOTP. Any RFC-6238 TOTP app works — we don't lock you to one vendor.
Step 1: open the 2FA panel. Sign in at /dashboard, open the Account panel, click Enable 2FA. You'll see a QR code and a 32-character backup secret directly below it.
Step 2: scan or paste the secret. Open your authenticator app and tap Add account → Scan QR. Point your phone camera at the QR code on your monitor. If the camera flow doesn't work (some setups don't permit it on a second monitor), tap Enter setup key in your app and paste the 32-character secret instead. Both paths produce the same TOTP token.
Step 3: confirm with a one-time code. Your app will start showing a 6-digit code that rotates every 30 seconds. Type the current code into the Confirm code field on the dashboard and click Enable. The system rejects codes that are too old or out-of-sync — if it fails, wait for the next rotation and try again.
Step 4: save your recovery codes. Immediately after the confirm step, the dashboard shows 10 recovery codes (one-time use each). Download them or print them. These are the only way back into your account if you lose your phone — Nimbus support cannot reset 2FA from our side without identity verification (a 24-48h process).
Future sign-ins. Email + password as usual; then a one-screen TOTP prompt. The session stays trusted on this device for 30 days unless you sign out.
Lost your phone with no recovery codes saved? Email getnimbuscontact@gmail.com with your order ID, the email on file, and a clear photo of yourself holding a handwritten note with today's date and "Nimbus 2FA reset". Approval is manual and the review window is 24-48 hours.
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